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Clear, complete, concise, and correct (CSI’s 4C’s) are the best way to communicate the design intent to the contractor. This Session reviews the most commonly misused words, what needs to be capitalized, and re-emphasizes the use of correct language, particularly when communicating with the team on Addendums, Change Orders, Directives, and similar documents. 

Ready for More?

Once you’ve completed this course, consider purchasing the Course Bundle where you can select any 5 courses for the price of 4. That’s a 20% savings!

Ready to Get Started?

Please contact Sherry at to discuss how she can enhance your teams’ confidence in development, coordination, and delivery of project specifications.